*We will require names and contact numbers of all guests attending to be stored for 21 days to support NHS Track & Trace.
*Bookings are spaced to ensure staggered guest arrivals, please arrive 15 minutes before your dedicated reservation time.
*We will be checking all guests temperatures on arrival through thermal imaging equipment . If your temperature is 38 degrees or higher and you believe there is any reasonable explanation other than being unwell we will reset the system and retake your temperature in 5 minutes to reassess. if results remain the same, we will subsequently not be able to allow your admittance into the venue.
*Throughout the entirety of your stay at Chillz Restaurant, we will ask you to maintain a 1 metre distance from other parties & staff.
*you would be required to use hand sanitiser around the restaurant.
*There will be a one way route through the venue with guests entering through the main doors and exiting through our restaurant door downstairs.
*Once you have been shown to your table we ask that you remain at your table except a visit to the bathroom.
*There will be no bar service until a future date when it is safe to do so.
*If you are going to the bathroom or leaving the venue please follow our one way system through the venue.
*Bathrooms; guests will be asked to queue outside the bathrooms until you are given access by our designated attendant when a toilet cubicle becomes vacant .
• Guests dining in the private dining room will be asked to use the staircase one person or household bubble at a time.
*To avoid cross contamination we will provide a QR code for our menu so you can view, order and pay through your phone. We will also offer waiter service. • We will bring cutlery to the table with your food and provide disposable napkins, these will be recycled once used.
*Guests are allocated their table for 2 hours. Following this table time guests will be kindly asked to relinquish their table.